Microsoft Addresses Marvel Heroes Omega Refunds

Refunds to be applied by the end of this month

Those who purchased DLC for the Xbox One version of Marvel Heroes Omega, only to find themselves unable to play it after the sudden shutdown of the game, need not worry — Microsoft has stated that refunds are on their way.

Originally reported on by VG 24/7, Marvel Heroes Omega unexpectedly went offline last November due to Disney and Marvel breaking ties with game developer Gazillion Entertainment. Because of this, players who purchased DLC for the games essentially found themselves paying for nothing. Microsoft has assured players that their money will not be lost, however. Refunds will be issued to any and all players who purchased DLC for the game, with the type of refund dependent upon when the DLC was purchased.

“You will receive an automatic credit or refund if you purchased Marvel Heroes Omega DLC from the Microsoft Store between September 1 – November 29, 2017,” said Microsoft in an official statement.

Microsoft continued, stating that “for Marvel Heroes Omega DLC purchased between October 31 – November 29, 2017, your refund will be credited to your original payment instrument. For Marvel Heroes Omega DLC purchased between September 1 – October 20, 2017, your refund will be in the form or store credit.”

Microsoft plans to have all refunds sent out by the end of this month, January 31. Sony will purportedly be issuing refunds for those who purchased Marvel Heroes Omega for the PS4 within the next few weeks as well, although no official statement on this has been made. Did any of you out there play Marvel Heroes Omega? If so, were you affected by the DLC purchase issue? Let us know in the comments below!

Kenny McKee

Starting out with nothing more than a Game Boy and a copy of Donkey Kong Land, Kenny has happily been gaming for almost his entire life. Easily-excitable and a bit on the chatty side, Kenny has always been eager to share gaming-related thoughts, opinions, and news with others and has been doing so on Hey Poor Player since 2014 and has previously worked with both PKMNcast and SCATcast. Although his taste in gaming spreads across a wide number of companies and consoles, Kenny holds a particular fondness for Nintendo handheld consoles. He is also very proud of his amiibo collection. You can also find him on Twitter @SuperBayleef talking about video games and general nonsense. Some of his favorite games include Tetris Attack, Pokémon Black Version 2, The World Ends With You, Kingdom Hearts: Dream Drop Distance, Yo-kai Watch, Donkey Kong Country 2, Super Smash Bros. for Nintendo 3DS, Kirby's Dreamland 3, Mega Man X, and Castlevania: Order of Ecclesia (among many others).